Terms of service

The terms that apply when you use VocalCalm. Last updated 1 August 2026.

1. Acceptance of terms

By using VocalCalm, you agree to these terms and our privacy policy. If you do not agree, please do not use the service.

2. Description of service

VocalCalm provides AI-powered wellness coaching through voice conversations. It is not medical treatment, psychological therapy, or a healthcare service. It does not diagnose, treat, or cure a medical or mental-health condition and is not a substitute for professional medical advice, diagnosis, or treatment.

3. Sessions and limits

  • Free access includes 2 coaching sessions of up to 30 minutes each.
  • Premium currently includes 2 sessions per week, each lasting up to 30 minutes.
  • Both options include all 9 coaching styles: CBT, DBT, ACT, Solution-Focused, Trauma-Informed, IPT, Psychodynamic, Humanistic, Integrative.
  • The initial questionnaire does not count towards session limits. A coaching session counts once started, including when it is ended early.

4. Eligibility and your responsibilities

You must be at least 18 years old to use VocalCalm. By creating an account, you confirm that you meet this requirement. You agree to use the service responsibly and lawfully and understand that it provides personal-development coaching rather than medical treatment.

5. Privacy and data

Data is encrypted in transit, and stored data is protected with access controls appropriate to the service. We do not sell personal data. The privacy policy explains service providers, operational data, retention, and your rights.

6. Limitations and urgent support

VocalCalm is not an emergency or crisis service and does not provide real-time monitoring or crisis intervention. Helpful Resources provides regional numbers and online support links. If you are in immediate danger, contact local emergency services.