Support Centre

We're Here to Help

Find answers to common questions, learn about our philosophy, or reach out to our team directly.

Frequently Asked Questions

General Questions

Privacy & Security

Subscription & Billing

Technical Support

Our Philosophy

VocalCalm was born from a simple belief: everyone deserves access to quality mental wellness support. Here's what guides everything we do.

Research-Driven

Every feature is informed by peer-reviewed research and real-world outcomes. We published in NEJM AI and continue to validate our approach through rigorous study.

Privacy-First

Your conversations are encrypted, your data is yours, and we never sell your information. Trust is the foundation of any therapeutic relationship.

Always Accessible

Mental health support shouldn't be limited by business hours, wait lists, or geography. We're here 24/7, whenever you need us.

Complementary Care

We work alongside your existing support network - therapists, doctors, friends, and family. VocalCalm enhances your care, never replaces it.

Still Need Help?

Our support team is here to help. Reach out and we'll get back to you within 24 hours.

In crisis? If you're in immediate danger, please call emergency services or your local crisis hotline.