Our Privacy Promise

Your Privacy Is Sacred

Most mental health apps treat your deepest thoughts like data to be mined. We built VocalCalm differently because we believe some things should stay private.

No Humans Listen

Ever.

Your voice sessions are processed entirely by AI. No staff member will ever hear your words or read your transcripts. Not for "quality assurance." Not for training. Not for any reason.

No Big Tech Processing

We don't send your conversations to BigTech. We use open-source AI frameworks that keep your data separate from tech giants.

Conversations Never Train AI

Many companies use your data to train their AI models. We never do. Your sessions aren't used to make AI smarter. Your words stay yours.

Only Insights, Not Transcripts

We don't store full transcripts of your conversations. We save only brief insight notes—like "User found breathing exercises helpful"—so your coach can remember what matters.

Identity Separation

Your name and email are never attached to your conversations. AI services receive only your words with an anonymous ID. They literally cannot know who you are.

Data Never Sold

Not now. Not ever. Our business model is subscriptions, not your data. We make money when you value our service, not when we sell your information.

How We're Different

A side-by-side comparison of how VocalCalm handles your data versus typical AI wellness apps.

PracticeOther AppsVocalCalm
Send data to BigTech
Use conversations to train AI
Store full transcripts indefinitely
Track behavior for advertising
Human reviewers may listen
Sell anonymized data
Open-source privacy frameworks
Identity separated from content
Insight-only storage
Full data deletion on request

How We Built This Differently

Open-Source AI Frameworks

We use open-source language models that run on privacy-respecting infrastructure. Your conversations don't go through big tech APIs that might retain or analyze your data.

The "Insight, Not Transcript" Architecture

When you have a conversation, we process it in real time but don't store the full transcript. Instead, we save brief insight notes—summaries of what was helpful—so your wellness coach can remember context without storing your actual words.

Identity Separation by Design

Your personal information (name, email) lives in one system. Your conversations live in another. They're connected only by an anonymous ID. The AI services that process your conversations literally cannot know who you are.

"The concept of it being anonymous really helped me open up. I could finally talk about the stuff I hide from everyone."

— VocalCalm User

Common Questions

We know privacy claims can sound too good to be true. Here are honest answers to the questions people ask most.

Ready to talk freely?

Download VocalCalm and experience wellness support that truly respects your privacy.