Cookie Policy

Cookie Policy

Last updated: January 2025

This Cookie Policy explains how VocalCalm ("we", "us", or "our") uses cookies and similar technologies when you visit our website or use our mobile application.

What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to the owners of the site.

How We Use Cookies

We use cookies and similar technologies for the following purposes:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as:

  • User authentication and security
  • Remembering your login status
  • Maintaining your session while using the app
  • Protecting against Cross-Site Request Forgery (CSRF)

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously:

  • Pages visited and time spent
  • Error messages encountered
  • Performance metrics and load times
  • User journey and navigation patterns

Functionality Cookies

These cookies enable enhanced functionality and personalization:

  • Remembering your preferences (e.g., language, theme)
  • Customizing content based on your usage
  • Storing accessibility settings
  • Remembering consent choices

Marketing Cookies

We may use marketing cookies to:

  • Show relevant advertisements on other websites
  • Limit the number of times you see an advertisement
  • Measure the effectiveness of advertising campaigns
  • Remember that you have visited our website

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these cookies, and they are governed by the respective privacy policies of these third parties:

Third-party services we use:

  • Google Analytics: For website analytics
  • Stripe: For payment processing
  • PostHog: For product analytics (planned)
  • Vercel Analytics: For performance monitoring

Cookie Settings and Control

You have control over cookies:

  • • You can manage cookie preferences through our cookie consent banner
  • • Most browsers allow you to refuse or accept cookies
  • • You can delete cookies that have already been set
  • • You can set your browser to alert you when cookies are being sent

Browser Settings

You can control cookies through your browser settings. Here are links to cookie management information for popular browsers:

Impact of Disabling Cookies

Please note that if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly. You may not be able to:

  • Log in to your account
  • Access personalized features
  • Save your preferences
  • Complete transactions

Data Protection and Privacy

Your privacy is important to us:

  • • We comply with GDPR and UK data protection laws
  • • We only collect necessary data through cookies
  • • We do not sell cookie data to third parties
  • • Cookie data is processed in accordance with our Privacy Policy

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us:

VocalCalm Cookie Policy Inquiries

Email: [email protected]
Phone: 1-800-VOCALCALM
Address: VocalCalm, Inc.
123 Wellness Street
San Francisco, CA 94105

This Cookie Policy forms part of our Privacy Policy and should be read in conjunction with it.